Shipping policy

Welcome to our store! We’re committed to delivering your order quickly, safely, and smoothly. Please read our shipping policy below before placing your order.

Order Processing

  • All orders are processed within 1–3 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

  • India: 3–7 business days

  • International Orders: 7–21 business days (depending on destination)

Please note that delivery timelines are estimates and may vary due to courier delays, customs processing, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.

  • We may offer free shipping promotions from time to time on eligible orders.

Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS with a tracking number so you can monitor your shipment in real time.

Cash on Delivery (COD)

  • COD may be available for selected locations.

  • Additional COD charges may apply.

Incorrect Address

Please ensure your shipping address is correct before placing the order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

Delayed or Lost Packages

If your package is delayed beyond the expected timeframe or appears lost in transit, contact our support team and we’ll assist you as quickly as possible.

International Shipping & Customs

For international orders, customers are responsible for any customs duties, taxes, or import fees charged by their country.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the package and product.

Contact Us

For shipping-related questions, contact us at:

Email: shop@pixelartstore.in
Business Hours: Monday – Friday, 10 AM – 6 PM

Thank you for shopping with us!